Features

  • Builds chatbots that manage support, sales and interactive conversations
  • Understands user intent and analyzes emotions
  • Suggests smart responses to human agents
  • Hands off complex conversations to a human agent automatically
  • Connects chats to external systems such as CRMs
  • Deploys bots across multiple channels without deep technical knowledge
  • Real-time analytics on bot performance

Pricing Details

The pricing model is based on monthly subscriptions or an on-premise license, with flexible options to suit the volume of usage and number of chat agents. The platform offers a limited free trial, typically for 14 days, allowing you to explore the platform's basic features without having to enter a credit card. Paid plans start with the Basic/Team Plan at around $49 per month per chat agent, and include the basic features needed to manage customer interactions. There are two types of on-premise licenses: the Company License, which costs a one-time fee of around $4,995, and the Developer License, which costs a one-time fee of around $14,995 with lifetime updates. For large organizations, Enterprise/Custom plans are available with customized pricing based on usage volume and specific needs, with dedicated support and extensive integration capabilities to meet complex enterprise operational requirements.