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Customer Support & CRM

Tools in Customer Support & CRM

1,128 tools

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  4. Salesflare CRM

    Salesflare CRM is an integrated customer relationship management platform for small and medium-sized businesses (B2B), providing an easy-to-use interface for tracking sales pipelines, managing customers, automating data entry and tracking emails, links, and website visits, and intelligently linking accounts and opportunities.

  5. Keap

    Keap is an integrated marketing and sales automation platform used to manage customer relationships, organize data, track deal progress, automatically generate email and text campaigns, and manage the day-to-day operations of small businesses in one place, powered by advanced marketing and sales tools.

  6. Nimble CRM

    Nimble CRM is an intelligent customer relationship management system that integrates email marketing tools, contact management, deal tracking, and communication into a single platform. It includes smart features such as Nimble Prospector for enriching customer data and tracking interactions, with full integration with Microsoft 365 and Google Workspace.

  7. Freshsales CRM

    Freshsales is an AI-powered CRM (Freddy AI) that helps businesses manage customers, track deals, automate emails and tasks, and improve productivity. The platform allows users to track contacts, manage accounts and deals, communicate via chat, email, and phone, create email templates, and set up custom fields and integrated workflows. The platform can be integrated with Slack and other tools, with access to the Freshworks Marketplace to extend functionality.

  8. Copper

    Copper is a CRM platform that works seamlessly with Google Workspace, allowing you to manage customers and deals and track projects and emails from one place. It helps you organize contacts, set up sales funnels, manage projects, build and customize emails, automate recurring tasks and notifications, and generate custom reports. It also provides integration with your favorite apps and a mobile app to stay connected on the go.

  9. Streak

    Streak is a CRM platform that works directly within Gmail, allowing you to manage customers, deals, and workflows from your inbox. Features include deal management (pipelines), automatic email logging, mail merge tracking, link tracking, and automatic data entry within the email sidebar, making sales and operations management part of your daily work without the need for an external application.

  15. Crisp

    Crisp enables companies to improve their customer communication experience through a unified channel that brings together conversations from the web and various applications in one place. Custom AI agents can be built to automate support tasks and run intelligent workflows, with the ability to integrate the platform with external applications and content management systems to enhance operational capabilities. It also offers a web experience and applications for Mac, Windows, iPhone, and Android devices.

  16. Activechat

    Activechat enables companies to build intelligent chatbots that can automatically manage support, sales, and interactive conversations. The platform can understand user intent, suggest intelligent responses to human agents, and connect the chat with external systems such as CRMs. The platform supports the deployment of bots across multiple channels without the need for deep technical knowledge.

  17. Botsify

    Botsify is an AI-powered platform for creating sophisticated chatbots and AI agents used in customer support, marketing, and sales. It enables the creation of intelligent agents that understand customer intent, respond automatically, and operate across multiple platforms such as websites, WhatsApp, Facebook, Instagram, text messages, and more, with the ability to easily connect to external systems such as CRMs and calendars.

  20. Landbot

    Landbot is an advanced platform for building AI-powered chatbots that enable conversations to be converted into tangible results such as lead generation, customer support, and increased sales. The platform enables you to quickly create chat experiences consistent with your brand identity and build chatbots for websites, WhatsApp, and Facebook Messenger. Landbot also supports integration with other systems via API and SDK, providing companies with great flexibility in automating conversations and improving the customer experience in an effective and integrated manner.

  21. Tidio

    Tidio is an integrated AI-powered customer service platform that automates conversations without losing the human touch, with the ability to automate up to 67% of recurring conversations. The platform combines live chat, a help desk, and the Lyro AI Agent to answer frequently asked questions, perform repetitive tasks, and suggest products. Tidio also supports integration with websites and other customer service systems, providing a shared inbox, detailed analytics, visitor management, and targeted messaging with audience segmentation capabilities, making it a comprehensive tool for enhancing customer experience and increasing engagement and sales in a smart and effective way.

  22. ManyChat

    ManyChat is a multi-channel marketing automation platform that allows users to create smart chatbots on Instagram, WhatsApp, Facebook Messenger, and TikTok. The platform offers automatic responses to messages and comments, sends links and automated content to stimulate engagement and follow-up, collects emails, builds customer lists, and seamlessly converts views and engagement into sales. ManyChat also supports collaboration with marketing agencies and affiliate tools to generate recurring revenue, making it a comprehensive tool for enhancing digital marketing and increasing revenue in an automated and effective way.

  23. Estimatic

    Estimatic AI by Contractor+ is AI estimating software that automates accurate construction estimates from simple prompts and uploaded photos, blueprints, drawings, or competitor quotes. It pulls real-time material pricing from major suppliers and live local labor rates, lets you customize every line item with your own cost book and templates, and converts estimates into proposals with eSign—fully integrated with CRM, scheduling, project management, and invoicing in Contractor+ for a seamless contractor workflow.