VerbaCall
VerbaCall is an AI-powered virtual agent platform designed to automate phone calls and optimize reception and communication processes, with a particular focus on the home care sector.
- Smart Calendars & Assistants
- Automation & Agents
- Integrations & APIs
- Chat/Voice Agents
- RPA & Task Automation
- Marketing & Sales
- Customer Support & CRM
- HR & Recruiting
- Support Bots & Contact Centers
- CRM & Deal Tracking
Last updated
Features
- Answers calls 24/7 with AI voice agents that sound natural
- Handles care-related inquiries from families
- Qualifies potential clients and pre-screens caregivers
- Schedules care assessments
- Analyzes caller sentiment and scores empathy
- Routes calls by type with dynamic branching logic
- Syncs transcripts and lead details to CRM in real time
- Integrates with PointClickCare, MatrixCare and HubSpot
- Complies with HIPAA requirements
- Trains on the agency's protocols, rates and services with setup in under 48 hours
Pricing Details
VerbaCall uses a fixed monthly subscription model (Subscription-Based Pricing) for its AI-powered voice agent service, with prices starting at $49 per month, including unlimited call minutes across all available plans. The platform offers both monthly and annual billing options, and pricing depends on the selected plan, the company’s needs, the level of automation required, and the necessary integrations. VerbaCall offers a free plan through a Free Trial that allows users to try the service before subscribing and test the capabilities of the AI-powered virtual agent; however, no details have been published regarding the trial period or its usage limits. Paid plans include the Time Saver Basic plan, which starts at $49/month and is designed for small businesses that need basic call automation; according to available information, it includes unlimited call minutes. The platform also offers the Efficiency Plus plan at an unofficially disclosed price—a mid-tier plan with additional operational features—and the Performance Suite plan at an unofficially disclosed price, which is aimed at teams requiring more advanced functionality, as well as the Enterprise Edge plan, which is based on custom pricing and is designed for large companies and organizations. VerbaCall is accessible via the web and an online registration platform, and it supports CRM integrations; however, the available information does not mention the availability of an API or a mobile app.
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