Features
- No-code builder for ChatGPT-like AI assistants for customer support and lead generation
- Trains on website content, Notion, PDFs, Google Drive and other sources
- Answers visitors in 52+ languages, matching the visitor's language
- Identifies purchase intent and schedules calls
- Customer insights from visitor questions and common issues
- Deploys on websites and Slack, with HTTP API
- Works with WordPress, Webflow, Wix, Squarespace and Shopify
- Automatic sync retrains the chatbot when sources change
- Brand customization of the assistant
Pricing Details
Userdesk operates on a freemium model, offering a free plan alongside paid plans with the option to pay monthly or annually; the annual subscription provides savings equivalent to two months compared to the monthly plan. The Free plan starts at $0 and includes one chatbot, 30 AI messages per month, and 50,000 training words using the GPT-3.5 model, in addition to unlimited live chat messages, an API, and integration with Slack. The paid plans include the Hobby plan, priced at $16 per month or $190 per year, which provides one chatbot, 2,000 AI messages per month, and 500,000 training words using GPT-3.5, along with an API; and the Growth plan, priced at $41 per month or $490 per year, which offers 2 chatbots, 4,000 AI messages per month, and 1,000,000 training words with GPT-3.5 and GPT-4, plus API access and daily automatic synchronization; The Pro plan, priced at $83 per month or $990 per year, offers 5 chatbots, 15,000 AI messages per month, and 2,000,000 training words with GPT-3.5 and GPT-4, along with an API and automatic daily synchronization—this is the most popular plan; while the Enterprise plan, priced at $416 per month or $4,990 per year, provides up to 50 chatbots, 100,000 AI messages per month and 50,000,000 training words using GPT-3.5 and GPT-4, along with an API, the ability to remove the “Powered by Userdesk” label, and automatic daily synchronization. Userdesk also offers add-ons and promotions, including branding removal for $39 per month to remove the Userdesk label from all chat tools, a 50% discount on the first month, and the option for personalized user setup, as well as affordable pricing as you scale.