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AI Tools in Customer Support & CRM

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  1. ReviewNicely

    Reviewnicely is a smart platform for managing reviews and improving digital reputation. It collects customer reviews from multiple sources, provides automated AI responses, displays reviews on the website, analyzes their impact on sales, and helps increase credibility and local business rankings.

  2. WithLuna (Luna AI)

    The tool focuses on linking strategy to actual execution within Jira, where it creates and tracks OKRs, manages roadmaps, links initiatives to goals, and detects risks and disruptions early on, while generating automatic status updates for managers and team members based on Jira and Slack data. The platform is also designed to be quick to set up, taking just a few minutes to get up and running, and works instantly with Jira and Slack without any complexity, allowing teams to track performance and achieve goals efficiently and seamlessly.

  3. Feeedback.dev

    Feeedback.dev is a feedback management tool tailored for software development teams. It centralizes user feedback collection, organization, and analysis in one platform, allowing teams to efficiently prioritize and address user concerns. By streamlining the feedback process, it helps improve product development, enhance user experience, and facilitate data-driven decision-making. Software teams might choose this tool to save time, improve collaboration, and gain valuable insights that can lead to better products and increased user satisfaction.

  4. WorkFlawless

    WorkFlawless is a modern platform that transforms how businesses create and manage their internal processes. By combining powerful AI with visual workflow tools and SOP documentation, it enables faster, clearer, and more scalable operations. Whether for onboarding new employees, mapping internal tasks, or standardizing multi-step processes, WorkFlawless delivers clarity and consistency. With automated updates, customizable paths, and support for cross-functional teams, it’s built to grow alongside your organization—making operations smooth, structured, and truly flawless.

  5. RetroTeam

    RetroTeam is an advanced AI-powered tool designed to help high-performing teams manage Agile Retrospectives more quickly and efficiently. The platform provides intelligent analysis of notes and comments to extract accurate insights, identify strengths and weaknesses in team performance, and group similar comments together to facilitate planning and clear, actionable decision-making. With these features, RetroTeam helps teams organize their sessions faster, enhance teamwork, improve productivity, and make more effective decisions.

  6. Noteey

    Noteey is a "holistic" visual workspace designed for deep thinking and organizing complex knowledge. It is based on an "infinite board" that breaks the constraints of traditional pages, where you can link PDFs, YouTube videos, mind maps, and text notes into a single interconnected network. It is an offline-first tool, which means your data remains encrypted on your device, with built-in artificial intelligence to transcribe videos and visually summarize long documents.

  7. Inabit AI

    Inabit AI is a powerful AI assistant for anyone who needs to create presentations quickly and professionally. Whether you're building reports, client decks, or educational slides, Inabit reduces the time and effort it usually takes. It automates slide structure, design consistency, and data visualization — turning ideas and documents into ready-to-use presentations. With a free tier for basic use and advanced plans for professionals and businesses, Inabit is ideal for individuals and teams who want to speed up presentation creation without compromising quality.

  8. Kortex

    Kortex is a knowledge management and creative writing platform that allows users to save files and links with auto-tagging, search within specific video frames, and work on Canvas using Spatial AI. The tool helps build a digital “second brain” that makes it easy to take notes, organize information, and keep track of creative projects. Currently, Kortex’s best features are being transferred to the Eden project, where existing users can easily migrate and continue using their data.

  9. Pine AI

    Pine AI is a fully autonomous customer service agent built to save users from tedious support calls and negotiations. By handling cancellations,unds, disputes, and billing issues on behalf of users, Pine provides a seamless and intelligent experience. With automation at its core, the tool offers both casual users and power users a reliable way to manage customer service interactions without ever picking up the phone. Whether you're looking to save time, reduce stress, or simply automate everyday annoyances, Pine AI is a practical and efficient solution.

  10. Aurora

    Aurora AI is a powerful platform designed to turn company knowledge into action. By combining AI workflows, smart content creation, and collaborative tools, it helps teams reduce repetitive work and produce better results faster. Whether you’re building a go-to-market plan, writing content, or managing internal knowledge, Aurora AI offers the structure and intelligence needed to streamline the process. It’s ideal for growing teams in marketing, strategy, operations, and beyond.

  11. JustCall

    JustCall is an all-in-one communication platform that empowers teams to connect with customers across voice, SMS, and WhatsApp — powered by AI and automation. From booking calls to coaching agents with live insights, it transforms how businesses handle outreach, support, and sales. With smart tools, real-time analytics, and easy CRM integrations, JustCall helps teams save time, boost productivity, and deliver better customer experiences at scale.

  12. Flowla

    Flowla is an artificial intelligence platform that transforms sales and customer journeys into smart digital sales rooms, providing a unified space for content, tasks, and communication between teams and customers, while automating processes and analyzing interaction and workflow efficiency.

  13. Voicera

    Voicera is an intelligent assistant that uses artificial intelligence to convert voice conversations in meetings and calls into accurate transcripts. It joins meetings on Zoom, Teams, and Webex to record and analyze speech, extract key points, and generate executive summaries that include action items and decisions made, eliminating the need for manual note-taking.

  14. Deepgram

    Deepgram is an artificial intelligence platform specializing in voice technologies, presented as the primary engine of the Voice AI economy. It provides companies and developers with high-precision software interfaces for speech-to-text conversion, text-to-speech conversion, and building intelligent voice agents that operate in real time or through batch processing. The platform relies on advanced models that are highly accurate, fast, and realistic, with lower operating costs compared to traditional solutions, and supports multiple deployment models including cloud and self-hosted to meet the requirements of different organizations.

  15. Playcast.ai

    Playcast is an artificial intelligence platform that focuses on converting readable content into a podcast-like audio experience. It allows users to listen to articles, books, PDF files, and academic research anytime, anywhere, making it easy to follow content while commuting, driving, exercising, or doing any other daily activity. It relies on high-quality text-to-speech technology, with a natural narration style close to the human voice, making the listening experience comfortable and non-mechanical.

  16. Holly

    Holly is an AI platform specializing in the healthcare sector, aimed at automating patient interactions and managing front desk tasks around the clock. The platform offers a multi-channel virtual assistant to answer frequently asked questions, schedule appointments, modify bookings, and process payments, reducing the burden on clinic and medical center staff. It relies on generative artificial intelligence to provide natural and fluid responses via phone calls, text messages, or the web.

  17. Kosmik

    Kosmik is an AI-powered creative tool designed to collect, organize, and create mood boards within a single visual workspace. It allows you to gather images, links, text, and PDF files from multiple sources and transform them into an organized, easy-to-explore inspiration board, rather than scattering them across different tools.

  18. Smallest.ai

    smallest.ai is a platform specializing in intelligent acoustics for businesses and institutions, enabling the creation of high-quality voice agents and TTS (Text-to-Speech) models that operate in real time with low response times. The platform offers a comprehensive Voice AI Suite for Enterprises package that includes:

  19. UBIAI

    It is an advanced engineering platform specializing in natural language processing (NLP) and training data preparation. It enables organizations to convert unstructured documents (such as images and scanned PDFs) into structured data ready for training AI models. Its strength lies in its role as a fine-tuning platform in 2026, enabling you to customize large language models (LLMs) to suit your company's needs with high precision, while automating labeling and named entity recognition (NER) using built-in AI technologies.

  20. Ailiverse

    AILiverse is a platform specializing in computer vision that aims to democratize the construction of complex artificial intelligence models. Through its pioneering AutoDL technology, the platform enables developers and companies to train high-precision models (such as manufacturing defect detection or visual content analysis) using minimal amounts of data and at a speed eight times faster than traditional methods. Its strength lies in the NeuCore engine, which allows these models to run directly on devices (cameras, phones, sensors) without the need for a constant internet connection.

  21. Dialbox

    Dialbox is a smart, AI-powered phone receptionist designed to help businesses handle every incoming call professionally and without missing leads. It speaks both English and French fluently and uses business-specific training to deliver accurate, helpful responses. With a strong focus on automation, privacy, and ease of setup, Dialbox is perfect for clinics, legal offices, contractors, and service providers. It offers a generous free trial and flexible pricing to grow with your business.

  22. Macro

    Body Scan is an advanced technology integrated into the Zing Coach app that uses artificial intelligence to turn your phone's camera into a body composition scanner. The tool analyzes the user's images to accurately estimate fat percentage, muscle mass, and body weight distribution. Based on this data, the app's "smart coach" designs training programs and personalized nutrition plans that are perfectly tailored to the user's actual physical condition and health goals.