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Knowledge Base & Self-Service

Tools in Knowledge Base & Self-Service

385 tools

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  2. CV-Library

    CV-Library provides a large library of free resume templates, prepared by recruitment experts, for different situations such as new graduates, first jobs, career changes, technical and educational jobs, and part-time jobs. The site also offers detailed guidance and tips on writing an effective resume, such as the necessary sections of the resume, how to present experience and skills, and the best formats.

  10. Docuo

    R2 Docuo is a business management software solution for companies and organizations that leverages artificial intelligence to provide business management in a single platform, It offers a range of ready-to-use applications and customizable modules that help companies manage operations, documents, contracts, invoices, proposals, human resources, procurement, quality, compliance, and more.

  12. M-Files Aino

    M-Files Aino is a natural language AI assistant built into M-Files that helps users find and work with information, automate tasks, and access the organization’s knowledge base. Users can request summaries of documents regardless of their language, translate the summary into another language, find answers within documents, and save summaries and answers as metadata. Conversations with Aino are also automatically saved and can be reviewed in the conversation history. The latest versions allow users to find answers from anywhere within the Vault, obtain context-relevant answers—such as those related to a search, view, or business objects—and leverage specialized domain expertise in mathematics and calendar logic. Aino can understand documents and interact with users in most languages, while the administration interface is available in English only.

  13. Storywise

    Storywise is a platform designed for publishers and literary agents, providing an integrated workflow for managing submitted manuscripts and organizing the processes of receiving, sorting, and evaluating them. The platform was developed by people with firsthand experience in the publishing industry, with the goal of replacing processes that were previously managed through email chains, spreadsheets, and notes with a unified system that helps organize submissions, improve collaboration, and access past requests.

  14. Strut

    Strut positions itself as an AI-powered workspace and notebook, designed to create, expand, and organize long-form written work—such as articles, reports, research papers, and manuscripts—starting from the user’s initial notes. The platform brings together initial notes, developed sections, structure, and the full draft within a single workspace. The process begins with capturing notes, ideas, quotes, and questions, then developing them by expanding on ideas and linking them to relevant content, followed by organizing the material into an outline, sections, or chapters while preserving the context of the sources, leading up to writing the complete draft and revising it using context-aware artificial intelligence that follows the user’s guidelines.

  16. Spellbook

    Spellbook is an AI platform specializing in legal work, with a primary focus on reviewing, drafting, and managing contracts. It works directly within Microsoft Word and also offers integration with Google Docs and a web-based document editor. The platform enables users to review contracts and analyze their clauses to identify risks, errors, inconsistencies, and unusual terms, then suggests legal amendments and drafting suggestions that lawyers can review, modify, or accept. It also offers a “Draft” feature for creating legal clauses and documents from scratch or leveraging existing templates in the organization’s library, and an “Ask” feature that allows users to ask questions about documents, generate new text, and search the web and legal sources. It also includes Playbooks for applying custom review rules and instructions to contracts, and Associate, an AI agent for handling multi-document legal matters. The platform also offers capabilities for comparing contracts, searching past contracts, and extracting information from them, as well as managing, indexing, and searching signed contracts using natural language.

  17. VideoMagic

    Videomagic is a platform designed to transform dense and complex information into visual content that is well-organized, easy to understand, and easy to navigate. It allows users to convert web pages, AI outputs, corporate conversations, documents, and presentations into clear, organized content. It can also be used to create short videos that explain information by pasting a web page link, uploading a file, or entering content directly. The platform offers the Visual Clarity feature, which replaces dense text, transcripts, and large datasets with a structured visual and audio explanation, with the ability to divide the video into sections such as Introduction, Key Points, Deep Dive, and Summary. For example, a 2:30-minute video could consist of an introduction starting at 0:00, key points at 0:45, a deep dive into details at 1:30, and a summary at 2:15. Videomagic also offers the “Ask Why” feature, which allows users to ask questions directly about the source rather than simply reading the information. Answers are based on the source’s original content and cite the location of the information used—for example, specifying the page where the answer appears. For example, you can link a source such as Q4_Report_2024.pdf and then ask why margins have declined; the AI will provide an answer based on the report, citing its source—such as “Page 12.” The Videomagic ecosystem includes the Platform, Web App, App Plugins, AI, Media, and API, as well as a Case Study. It also provides separate pricing pages for the platform, web app, and plugins, along with Contact Us and Affiliate Program services.

  18. Guidde

    Guidde is an AI platform for knowledge capture and team training that helps organizations transform workflows into professional video documentation up to 11 times faster by capturing organizational knowledge in minutes and delivering it directly where the team works. The platform supports multiple use cases, including AI Onboarding, Employee Onboarding, Customer Education, Talent Development, Change Management, and Digital Transformation, and is used by thousands of companies and teams of all sizes.

  19. IONI.ai

    IONI is an AI-powered food safety compliance software platform designed specifically for food and beverage manufacturers, It analyzes standard operating procedures (SOPs), HACCP plans, recipes, supplier certificates, and certificates of analysis (COAs) to build audit-ready systems covering HACCP, supplier compliance, critical control point (CCP) monitoring, and internal audits.

  20. UserDesk.io

    Userdesk is a no-code platform for creating ChatGPT-like AI assistants that interact with website visitors to provide customer support, generate leads, and increase the likelihood of closing deals. The assistant can be trained on website content, Notion, PDFs, Google Drive, and other existing content sources, enabling it to find the right information and answer users’ questions instantly without the need for direct human intervention.

  21. Fireflies.ai

    Fireflies.ai is a smart meeting assistant that allows you to record, transcribe, summarize, search, and analyze meetings and conversations, with up to 95% transcription accuracy and support for over 100 languages, along with speaker recognition and automatic language detection. The platform provides AI-powered summaries that include detailed notes, action items, and customized summaries immediately after the meeting ends.

  24. Endgame

    Endgame is a platform specializing in knowledge and data context management for sales and go-to-market (GTM) teams, designed to provide employees and AI agents with the right information and full context before taking action or providing a response.